24/5 expert service
Geo Markets 24/5 technical support team provides detailed information to all our esteemed clients regarding trading and instruments related queries. Geo Markets is empowered with qualified and experienced technical team, whom are well-versed with local market, offer technical support in each of the clients’ regional language for extended quality service.
Some of the key features provided by Geo Markets 24/5 technical support team are as follows:
PERSONAL RELATIONSHIP MANAGERS
Secluded point of contact in the platform regarding trading and account queries.
DEDICATED SALES TRADERS
Real-time market report for risk management and post-trade support from senior traders
IN-HOUSE ANALYSTS
News and updates regarding all major asset classes for global team of market analysis.
Personal relationship managers
Geo Markets personal relationship mangers provide on-time aid regarding all trading related queries over the trading platform and order executions and account related queries.
- Assistance in how to use the platform and providing walkthrough and education.
- To provide premium access to sophisticated features and products.
- Regular updates on events and webinars.
- Develop news and market information personalised based on the traders trading interest.
- Brief on queries regarding account statements, bookings and corporate actions.
Dedicated sales traders
Geo Markets experienced sales traders offer crucial and valid trading support, which includes live market analysis based on news, events. They also provide assistance for placing critical trading orders and managing the trading strategies and various risk factors
In-house Analysts
Geo Markets has some of the best traders in the market, who provide un-paralleled trading strategies and also offer daily market insights, analysis and global market flow. This also includes the several asset classes and tradable instruments provided by our company.
Expert service as standard
Integrated digital support
Unparalleled support centre, e-mail helpdesk and suggested news and educational content suitable for individual trading strategy
24/5-hour customer service
Geo Markets has a team of experts, who provide 24/5 round the clock to help customers with technical and account related queries.
Local language assistance
Every member trading using the MT4 platform is given personalised regional language support based on the requirement.
